How Do I Track My Order

How Do I Track My Order


How Do I Track My Order?

Estimated Reading Time: 8 minutes

This guide explains how to track your Beard Oil Company order from the moment it is placed until it reaches your doorstep. Whether you ordered CROWN CONTROL Strengthening Shampoo, SHADOW RINSE Body Wash, Forge Beard Oil, Titan Beard Balm, EdgeCraft Pro Trimmer, or a Warrior Grooming Kit, this article will help you understand every stage of the delivery journey.

Order Lifecycle

  1. Order Received 
  2. Payment Verified 
  3. Warehouse Processing 
  4. Quality Inspection 
  5. Packed & Label Generated 
  6. Courier Collection 
  7. In Transit 
  8. Out for Delivery 
  9. Delivered 

Where Can I Find My Tracking Information?

Tracking details are usually sent through your shipping confirmation email and are also available inside your customer account. Once your package leaves our warehouse, you will receive a tracking number that can be used on the courier website.

Understanding Tracking Statuses

Status

Meaning

Processing

Your order is being prepared in our warehouse.

Packed

Your items have been packed and are awaiting collection.

Dispatched

The courier has received your package.

In Transit

Your shipment is moving through the courier network.

Out for Delivery

Your package should arrive today.

Delivered

The package has been successfully delivered.

Why Has My Tracking Not Updated?

Tracking updates may pause temporarily due to courier scanning delays, weekends, public holidays, weather disruptions, customs inspections, or high shipment volumes. In most situations, updates resume within 24–72 hours.

International Orders

International deliveries may take longer because of customs clearance, airline transfers, border inspections, and local courier handovers. Tracking updates can appear less frequently while a package is travelling internationally.

What If My Package Is Marked Delivered But I Cannot Find It?

  • Check around entrances and secure delivery locations. 
  • Ask family members, colleagues, or reception staff. 
  • Review courier delivery notifications. 
  • Contact the courier directly. 
  • Reach out to Customer Service if the shipment remains missing. 

Frequently Asked Questions

How long does processing take?

Most orders are processed within 1–2 business days.

Can I track multiple shipments?

Yes. Each shipment will have its own tracking number.

Why was my order split?

Items may ship from different warehouses or become available at different times.

Need More Help?

If you require additional assistance, contact our Customer Service team with your order number, tracking number, and shipping details.


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